Cachematrix Privacy and Security Policy
Cachematrix LLC and Cachematrix Holdings LLC ("Cachematrix") are committed to protecting the privacy and security of client information on our transactional servers and website servers.
Cachematrix collects nonpublic personal information about our users from the following sources:
- Information Cachematrix receives on applications and other forms
- Information Cachematrix collects through our website server via a "cookie"
Through these sources, Cachematrix collects the following nonpublic information:
- Contact information, such as name, address, and telephone number
Cachematrix does not disclose any nonpublic personal information about our clients or former clients to anyone, unless one of the following conditions is met:
- Cachematrix receives a client's prior written consent
- The recipient is our client or our client's agent or representative
- The recipient is a business associate with whom our client has a contractual relationship, such as a bank or investment fund
- Cachematrix is required by law to release information to the recipient
Cachematrix internally uses information about our clients only to help us better serve our clients' investment needs, or to suggest services or educational materials that may be of interest to our clients. Cachematrix restricts access to client personal and financial data to only authorized Cachematrix employees and business associates who have a need for these records in order to perform contractual duties owed to clients. Cachematrix limits employee access to client information to those employees we believe have a legitimate business need for the information. We have adopted employee policies and procedures designed for the protection of client information, and it is the duty of each Cachematrix employee to comply with our privacy principles. We also require all business associates to contractually commit to strict confidentiality, privacy and security standards.
It is our policy not to sell, rent or otherwise provide client information to outside companies for third party marketing purposes. From time to time, Cachematrix companies may use outside companies or suppliers to perform services for Cachematrix, such as preparing and distributing client account statements, processing client transactions and performing market research and analysis regarding our current or proposed products and services. Generally, we provide market researchers only with client contact information, such as name, address, and telephone number, and we require them to contractually commit to strict confidentiality, privacy and security standards.
Cachematrix uses advanced technology and information management techniques to implement security, audit and control programs designed to protect the confidentiality and security of the information we collect. In particular, Cachematrix's transaction and website servers use security programs and devices which Cachematrix believes are in accordance with industry best practices, including data encryption, user names and passwords, and other security tools. Cachematrix also employs physical, electronic and procedural safeguards to guard client's personal account information. Clients are advised not to send any personal information to Cachematrix in non-secure e-mails.
Should you have any questions or comments, please contact us at:
Cachematrix LLC / Cachematrix Holdings LLC
44 Cook St. 8th Floor
Denver, CO 80206