Director of Project Delivery and Data Services
Arlene Chua is the Director of Project Delivery and Data Services at Cachematrix. In this role, she leverages over twenty years of experience in managing web development and e-Commerce solutions. Arlene's depth of experience includes responsibilities for the management and overall delivery of complex and cross-functional project work efforts across all client engagements. In addition, she establishes and implements strategic project management processes and methodologies to ensure projects are delivered on time, within budget and adhere to high quality standards to meet customer expectations.
Arlene brings with her over 20 years of technology delivery experience with particular focus on the financial services industry. Prior to joining Cachematrix, she was a project manager at OppenheimerFunds in which she managed the advisor self-service program for their high net worth product suite and an enterprise-wide transfer agency system capacity program.
Before OppenheimerFunds, Arlene was a consultant for Sapient Corporation primarily working with Janus Mutual Funds. She managed various complex projects for Janus such as self-servicing enhancements to janus.com, investor personalized performance and Janus Institutional Group's marketing email communications. Arlene also managed a multi-disciplinary and globally distributed team to support the ongoing maintenance of janus.com where she was the focal point for all communication between the project teams.
Arlene received a Bachelor's of Mathematics from the University of Waterloo, with a major in Computer Science and a minor in Business Information Systems.