Reliability and Availability

Working with industry-leading partners, Cachematrix ensures that our platform technology is available 24 hours a day, seven days a week. Our technology partners provide:

  • Guaranteed uptime and industry-leading service level agreements
  • 24x7 onsite security monitoring
  • Continuous power available through redundant UPS systems and diesel generators
  • Consistent environmental controls through redundant HVAC systems
  • Closed-circuit television cameras recording all data center activity
  • Multiple security checkpoints to gain access to data center

Our data mirroring process continuously replicates changes to client data from our primary co-location server site to a secondary site. Both facilities are environmentally controlled and monitored 24x7 to ensure system, application and data availability. In addition to our data mirroring process, backups to tape are also performed nightly, further guaranteeing data integrity and availability. In the event of a disaster, critical system event, or any other interruption of service, our clients can be assured that their data will be preserved on multiple systems in geographically diverse locations. A partnership with Cachematrix provides reliable, monitored replication and protection of critical data.